Schedule Information: 0700-1500 (7am - 3pm) or 1500-2300 (3pm - 11pm). Weekdays, Weekends and Holidays.
Hours per Week: 22
Benefits: Prorated Sick & Vacation; Holiday Pay; and 2 Harper Tuition Waivers per semester
Work Conditions: Work is primarily indoors and sedentary in nature.
Duties of Position: Under the administrative supervision of the Dispatch Supervisor and the operational supervision of the shift supervisor, the Telecommunicator provides all communication functions, information, and reporting support for the Police Department.
Keeps records, logs, and schedules of the calls received and actions taken utilizing a Computer Aided Dispatch (CAD) and Records Management System (RMS).
Handles all emergency and non-emergency telephone calls for the Police Department at all three Harper College Campuses: Palatine, Prospect Heights, and Schaumburg.
Handles all communications via radio and telephone for all Harper College Campuses: Palatine, Prospect Heights, and Schaumburg.
Responsible for Emergency Notifications to the College Community via Public Address Systems (Informacast, & Rave) systems, etc.
Monitors and maintains the location of all Harper College Police Personnel, as well as assisting emergency response personnel from neighboring agencies, when responding to a Harper College Campus incident at all three Harper College Campuses.
Monitors and maintains Harper College Fire Alarm System, Panic Alarms, Hold Up alarms, surveillance cameras, and other various security systems.
Staffs the Emergency Door Locking System for emergency use.
Conducts and partakes in Emergency radio, Disaster, Fire Alarm drill, etc.
Coordinates and maintains all Law Enforcement Agency Data Systems (LEADS)/National Crime Information Computer (NCIC) queries, entries, modifications, and cancellations.
Acts as the conduit between surrounding agencies for mutual aid requests and responses. Monitors radios for surrounding jurisdictions for emergency traffic with a potential adverse effect upon the Harper College Campuses including Palatine, Prospect Heights, Schaumburg, Illinois State Police, and the Cook County Sheriffs Police Department State Police Emergency Radio System (ISPERN), as well as public utilities which respond to emergencies.
Updates and maintains after-hour parking, contractor sign in’s, distribution and collections of keys, monitors campus-wide cameras, other duties as assigned.
Staffs the Police Department Public Information Window:
Supplies information to the public and gives directions.
Walk-up service to the public, i.e. vehicle jump starts, vehicle lock-outs, etc
Takes initial information for service.
Registered Sex Offender/Violent Offender Against Youth for Institutions of Higher Education Registrations
Issues Parking Permits
Records and maintains the status of Harper College Police Parking Citations, Traffic Citations, Racial Profile Information.
Receives, records, and maintains the status of Harper Colleges' "Lost & Found" items.
Performs other related duties as assigned by the Chief of Police or his/her designee.
Performs related duties as assigned.
Educational Requirements: High School diploma or equivalent. Law Enforcement Agency Data Systems (LEADS)/National Crime Information Computer (NCIC) certification(s) or previous certification in another state's equivalent system is preferred.
Experience Requirements: Experience in Emergency (Police/Fire/EMS) Dispatching utilizing a Computer Aided Dispatch System (CAD) and Records Management System (RMS) required. Ability to multitask under high-stress situations and excellent customer service skills required. Familiarity with Word and Excel required.
Application Review Date: Applications are accepted until the position is filled though priority will be given to applications received on or before: August 17, 2022.
Required Documents: ***A resume and cover letter are required to complete the application process***
* Official transcripts required upon hire
* Employment is contingent upon a Criminal Background Check.
* Employment sponsorship is not available.
Harper College is an Equal Opportunity Employer. We strive to create an inclusive learning and working environment where individual differences and identities are respected, valued and embraced. We encourage women, people from historically underrepresented groups, individuals with disabilities and veterans to apply.