Jobs at Harper

Manager, Academic Support Center

Vaccination and Testing Mandate
See Illinois Governor J.B Pritzker’s mandate regarding vaccination/testing requirements for Higher Education and Harper’s implementation. https://www.harpercollege.edu/cleared/index.php

Apply now Job no: 494344
Work type: Full time
Location: Harper College Main Campus (Palatine)
Categories: Supervisory/Management
Salary: $69,271 - $94,288
Division: Provost
Department: Resources For Learning

Schedule Information: Monday - Friday, 8:00 am  - 4:30 pm

Hours per Week: 37.5

Benefits: Health, Dental, Life & Disability Insurance; Sick, Vacation, and Holiday pay; Personal Business; Education Assistance: Tuition Waivers at Harper & Professional Expense

Work Conditions: Work is primarily indoor and sedentary in nature.

Duties of Position: Increases the opportunity for student success with the efficient planning, coordination and management of the Academic Support Center which consists of Success Services for Students, Tutoring Center, Writing Center, Supplemental Instruction, Developmental Math Center, and Anatomy Study Room.  Additionally, oversees the growth of the supplemental instruction program and collaborates with faculty and staff in advising, ADS, the OMD program, the Women’s Program and Starfish as well as all other College Student Success initiatives.

Manages and directs all operations and activities of the all the Academic Support Center within the Resources for Learning Division.

Leads the Supplemental Instruction outreach efforts to faculty, oversees training of SI student leaders, coordination of SI data collection and analysis.

Supervises and directs all personnel matters for the Academic Support Center including recruitment, hiring, training and evaluation.

Works with assistant manager and leads personnel to effectively develop Center’s staff schedules to meet student needs and improve learning.

Collaborates with Academic Support Center’s assistant manager in managing the varied employee schedules and timesheet/payroll processes.

Administers and provides oversight of all resources including budget, facilities and grants.

Develops and monitors operating policies and procedures for all program areas.

Represents the Academic Support Center within both internal and external College offices/departments to promote Academic Support Center’s services.

Provides leadership in research and adoption of best practices for Academic Support Center’s operations.

Establishes and maintains collaborative and effective relationships with operating personnel, faculty, and administrators to ensure efficacy of student success programs aligned with the College’s strategic and operational goals.

Provides leadership in working with assistant manager, lead tutors and specialists in adoption of best practices for Academic Support Center’s operations.

Keeps current on research, best practices and new academic support practices worth exploration and adoption in helping students succeed.

Implements and directs processes to address solutions in response to all concerns pertaining to all program areas.

Directs and manages data collection, analysis and reporting to ensure operational efficiency and program vitality.

Submits Academic Support Center’s fall semester data to IR and shares reports with the Dean and all other stakeholders.

Collaborates in delivering a comprehensive training and professional development program for all personnel in the Academic Support Center including tutors, specialists and supplemental instruction leaders utilizing current pedagogical practices.

Collaborates with assistant manager, lead tutors and specialists to plan for and prepare appropriate reports for program assessment and accountability including program review, ICCB, and HLC.

Promotes the Academic Support Center’s’ services to the College Community.

Works with the evening/weekend supervisor to continue developing and expanding the Community Tutoring program.

Works with College IT personnel to address Academic Support Center’s hardware, software and network issues.

Participates in local and national professional development conferences and workshops.

Performs other duties as assigned.

Educational Requirements:  Master’s degree in either Education, or related academic discipline required.

Experience Requirements:  Three years’ experience in planning, developing and coordinating academic support programs at the post-secondary level. Three years supervisory experience in a college/university academic support or tutoring center.  Two years’ experience and knowledge with UMKC’s Supplemental Instruction Program. Excellent communication and interpersonal skills. Three years teaching experience preferred.

Application Review Date: Applications are accepted until the position is filled though priority will be given to applications received on or before: June 10, 2022.

Required Documents: ***A resume and cover letter are required to complete the application process***

* Official transcripts required upon hire 
* Employment is contingent upon Criminal Background Check.
* Employment sponsorship is not available.

Harper College is an Equal Opportunity Employer. We strive to create an inclusive learning and working environment where individual differences and identities are respected, valued and embraced. We encourage women, people from historically underrepresented groups, individuals with disabilities and veterans to apply.

Harper College is an Equal Opportunity Employer. We strive to create an inclusive learning and working environment where individual differences and identities are respected, valued and embraced. We encourage women, people from historically underrepresented groups, individuals with disabilities and veterans to apply.


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Last Updated: 6/23/22