Jobs at Harper

Manager, Auxiliary Services

Vaccination and Testing Mandate
See Illinois Governor J.B Pritzker’s mandate regarding vaccination/testing requirements for Higher Education and Harper’s implementation. https://www.harpercollege.edu/cleared/index.php

Apply now Job no: 494179
Work type: Full time
Location: Harper College Main Campus (Palatine)
Categories: Supervisory/Management
Salary: $69,271 - $94,288
Pay Grade: SM Salary
Division: Finance & Administrative Services
Department: Finance & Administrative Services

Schedule Information: 8:00 - 4:30, Monday through Friday

Hours per Week: 37.5

Benefits: Health, Dental, Life & Disability; Sick, Vacation & Holiday Pay; Personal Business; Harper Tuition Waivers; and Professional Expense

Work Conditions:  Requires frequent travel throughout the campus to review operations and vending machines.

Duties of Position: Responsible for directing, coordinating, and financial oversight for the college’s auxiliary business operations which include the Bookstore, Central Stores, Dining Services, Catering Services, Vending, Conference and Event Management, and other assigned revenue generating business enterprises.

Negotiate, monitor and ensure compliance with all aspects of contracts with external vendors for the bookstore, dining services, catering, vending services, and central stores (office supplies).

Serve as the campus liaison for all contracted vendors providing auxiliary business services to the college community and address any customer service issues with them.

In addition to daily monitoring, meet regularly with the contracted auxiliary operations leadership to ensure they are meeting required standards for pricing, operations and customer support.

Set up the Bookstore Advisory Council ensuring proper representation from both the vendor and the College, and run the meetings ensuring all issues are investigated and resolved.

Approve and facilitate the repair or replacement of food service equipment.

Review, evaluate and bring forward any recommendations regarding all food service waivers requesting off campus food service providers and ensure compliance with all food service policies and the vendor contract.

Direct and oversee Conference and Event Management office operations which include the Wojcik Conference Center.  Ensure that non-academic use of space follows campus policy.

Facilitate requests for use of Alcohol on campus and ensure that all requests follow Board of Trustees Policy and as required by law.  Obtain required state and local permits and licenses for use of Alcohol on campus.

Recommends and implements operational policies and procedures for auxiliary services.

Review and approval all rental agreements for non-academic use of space on campus.

Represent the college and serve as Treasurer in the Hilltop Professional Condo Association for the college’s property at 650 Higgins Road in Schaumburg, Illinois.

Prepare the annual budget for the auxiliary services cost centers.

Responsible for the reporting and accuracy of the budgeted annual Auxiliary Enterprises revenue of approximately $1.4 million.

Prepare various reports including P&L statements and progress reports that set forth major projects and their current status.

Communicates with the Campus Controller and reports the needs and requirements of the various areas.

Evaluate current educational and industry trends and best practices regarding campus auxiliary services and implements when appropriate.

Completes special assignments as assigned.

Performs related duties as assigned.

Educational Requirements:  Bachelor’s Degree in management or business-related field.  Certified Auxiliary Services Professional (CASP) designation preferred.

Experience Requirements: Minimum four years’ experience directing auxiliary services or in a supervisory management role in a college’s bookstore, food service or conference center. Expertise in retail sales and knowledge of bookstore and food service operations. Strong knowledge of faculty and bookstore relationships and related customer service issues.

Application Review Date: Applications are accepted until the position is filled though priority will be given to applications received on or before: December 3, 2021

Required Documents: ***A resume and cover letter are required to complete the application process***

* Official transcripts required upon hire 
* Employment is contingent upon Criminal Background Check.
* Employment sponsorship is not available.

Harper College is an Equal Opportunity Employer. We strive to create an inclusive learning and working environment where individual differences and identities are respected, valued and embraced. We encourage women, people from historically underrepresented groups, individuals with disabilities and veterans to apply.

Harper College is an Equal Opportunity Employer. We strive to create an inclusive learning and working environment where individual differences and identities are respected, valued and embraced. We encourage women, people from historically underrepresented groups, individuals with disabilities and veterans to apply.


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Last Updated: 11/22/21