Jobs at Harper

Student Aide - One Stop

Vaccination and Testing Mandate
See Illinois Governor J.B Pritzker’s mandate regarding vaccination/testing requirements for Higher Education and Harper’s implementation. https://www.harpercollege.edu/cleared/index.php

Apply now Job no: 494071
Work type: Part time
Location: Harper College Main Campus (Palatine)
Categories: Student Worker
Salary: $11.25
Pay Grade: Student Aide
Division: Provost
Department: Enrollment Services

Schedule Information: Will determine schedule based on student's availability.  Must have some availability to work during the following hours:

Sunday

 

Monday

8am-7pm

Tuesday

8am-7pm

Wednesday

8am-7pm

Thursday

8am-7pm

Friday

8am-7pm

Saturday

 

Maximum hours per week: 20 hours

Duties of Position: The One Stop Center Student Assistant is the first point of contact for students and visitors to Harper College serving as the welcoming point and providing excellent customer service at the One Stop Center and Information Centers. Assist students in-person, phone, email and chat with questions about College procedures, account information and how to navigate My Harper (student portal). Assist with calling campaigns related to outbound call center efforts and input detailed information to record outbound calls made. Represent the One Stop at events and activities for new and continuing students that support enrollment related functions.  Serve as a “storyteller” to other students about Harper and foster relationships that promote positive student experiences. Provide support to One-Stop Center staff as well as assistance with special projects and events as needed.  Elements of these duties are subject to working remotely.

Team player but also able to work independently, be friendly, courteous and reliable. Ability to work flexible hours as needed. Represent the College in a professional manner. Maintain confidentiality of student and departmental information. 

Education Requirements: In order to apply for this position, you must be a current Harper College student, enrolled in at least six credits per semester (three for summer)

Experience Requirements:  Some general office or customer service experience preferably in a fast-paced, high volume environment. Excellent verbal and written communication skills. Bilingual students are always needed but this is not a requirement of the job.

Special Notes:

*A cover letter and resume may be directly attached to your application; however, this is not required.

*Please be sure to update your application each semester to reflect your new availability.

*Employment is contingent upon a Criminal Background Check for some positions

*Employment sponsorship is not available

Harper College is an Equal Opportunity Employer. We strive to create an inclusive learning and working environment where individual differences and identities are respected, valued and embraced. We encourage women, people from historically underrepresented groups, individuals with disabilities and veterans to apply.


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Last Updated: 8/19/21