Jobs at Harper

Technical Manager - Classroom Desktop Projects & Support

Apply now Job no: 494004
Work type: Full time
Location: Harper College Main Campus (Palatine)
Categories: Supervisory/Management
Salary: $82,318 - $107,253
Pay Grade: SM Salary
Division: Finance & Administrative Services
Department: Information Technology

Schedule Information: Monday-Friday 8:00am-4:30pm

Hours per Week: 37.5

Benefits: Health, Dental, Life & Disability; Sick, Vacation & Holiday Pay; Personal Business; Harper Tuition Waivers; and Professional Expense

Work Conditions: Work is primarily indoor and sedentary in nature.   

General Function: Manages and directs the activities related to the desktop systems requirements for the College. 

Responsible for the introduction and implementation of new technology and standards related to desktop and instructional computing for the College. Analyzes and recommends new hardware and software initiatives.

Duties of Position: Manage team of technical professionals that provide technical support to the Harper College community.

Responsible for the management, monitoring, and maintenance of the production environment.

Conduct business process analysis; proactively identify areas of improvement to optimize current technology.

Administer, maintain, develop, and recommend policies and procedures for ensuring the security and integrity of the College systems.

Keep current with industry developments and standards in order to make recommendations for technology improvements, acquisitions and/or development.

Lead technical projects in support of organizational and institutional goals. Prepare project activity and progress reports for the management team.

Develop documentation and procedures to decrease errors and outages and increase the ability for anyone on the team to perform standard procedures.

Perform duties associated with managing staff; including assigning personnel and other resources to projects and initiatives.

Function as a member of the technical management team that works together to integrate educational, fiscal, technology, and personnel planning to ensure achievement of the College’s mission.

Collaborate with peers for adherence to best practices and process standardization.

Develop and lead management of suppliers with a focus on cost reductions and service improvement.

Serve on committees and councils, task forces and project teams.

Provide 24/7 support.

Can serve as Acting Director in the absence of the Director.

Performs related duties as assigned.

Educational Requirements: Bachelor's degree in technology related field or a combination of Bachelor’s degree in un-related field and relevant work experience.

Experience Requirements: Five years supervisory experience required. Ten years of progressive experience in a technical role. Must possess excellent verbal and written communications skills as well as the ability to grasp a quick understanding of new situations.

Application Review Date: Applications are accepted until the position is filled though priority will be given to applications received on or before: June 10, 2021

Required Documents: ***A resume and cover letter are required to complete the application process***

* Official transcripts required upon hire 
* Employment is contingent upon Criminal Background Check.
* Employment sponsorship is not available.

Advertised: Central Daylight Time
Applications close:

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