Front Desk Receptionist/Clerk

Apply now Job no: 493889
Work type: Part time
Location: Harper College Main Campus (Palatine)
Categories: Classified Staff
Salary: $14.17 - $17.86
Division: Provost
Department: Enrollment Services

Schedule Information: Monday through Friday, 10am - 3pm (flexible)

Hours per Week: Up to 19 hours/week

Benefits: N/A

Work Conditions: Work is primarily indoor and sedentary in nature.

Duties of Position: Serves as the primary in person or virtual contact to the public at the Admissions Outreach Front Desk.  In addition, this position provides support for the department at events and assists with responding to new student inquiries through phone, text, live chat and email.

Completes the new student intake form process, answers phones and provides exceptional customer service.

Assists students with new student application process.

Assists the Operations Manager with the hiring, training and scheduling of front desk staff.

Responds to student requests through the live help chat and general Harper College email.

Conducts campus tours with prospective students and families.

Updates front desk support materials and information folders monthly.

Provides support for Admissions Outreach office and team members.

Assists Operations Manager with event planning and coordination

Conducts monthly inventory summary of all marketing and promotional materials within department.

Provides assistance with special projects and events.

Educational Requirements: High school graduate or equivalent. Associates degree preferred

Experience Requirements: Two years+ general office or customer service experience preferably in a high volume, fast-paced environment is a plus. Excellent verbal and written communication skills. Spanish language skills a plus.

Application Review Date: Applications are accepted until the position is filled though priority will be given to applications received on or before: November 2, 2020

Required Documents: ***A resume and cover letter are required to complete the application process***

* Official transcripts required upon hire 
* Employment is contingent upon Criminal Background Check.
* Employment sponsorship is not available.

 

 

 

 

 

 

 

   

Advertised: Central Daylight Time
Applications close:

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