Receptionist/Office Assistant Evening - Center for New Students
Job no: 493861
Work type: Part time
Location: Harper College Main Campus (Palatine)
Categories: Classified Staff
Salary: $14.17 - $17.86
Department: Enrollment Services
Schedule Information: Monday-Thursday 2:30 p.m. - 7:00 p.m.
Hours per Week: 18
Work Conditions: Work from home until campus reopens. Work is primarily indoor.
Duties of Position: Provides general support to the Center for New Students at Harper College related to scheduling student appointments for Orientation and advising. Provides accurate and timely information related to new student programs and Orientation as well as general advising and counseling services. Answers questions about Orientation and advising to internal stakeholders. Provides high quality customer service to students, faculty and staff.
Provides reception for the Center, greets visitors, answers telephone, takes and distributes messages and provides information as appropriate.
Schedules and maintains appointments in scheduling software to facilitate 24/7 access to Orientation appointments in the Student Portal.
Supports college programs such as peak-time registration times, add/drop week, Hullabaloo and info nights. Duties include assisting students with scheduling and registration, providing input about new student processes, including financial aid and testing.
Assists in organizing Orientation programs for new students: check-in, scheduling rooms and/or organizing materials for advisor use.
Tracks student contacts and monitors appointment and staffing availability and needs.
Provides evening support for student workers.
Processes student advising forms in Banner/BDMS related to assigning new students to an advisor for case management.
Follows privacy and confidentiality guidelines with student record information.
Performs related duties as assigned.
Educational Requirements: High School graduate or equivalent.
Experience Requirements: At least one year general office experience required. Knowledge of Word, Excel and Outlook. Experience using different technology/software platforms and familiarity with student systems preferred.
Application Review Date: Applications are accepted until the position is filled though priority will be given to applications received on or before: September 14, 2020.
Required Documents: ***A resume and cover letter are required to complete the application process***
* Official transcripts required upon hire
* Employment is contingent upon Criminal Background Check.
* Employment sponsorship is not available.
Advertised: Central Daylight Time
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