Student Aide - One Stop

Apply now Job no: 493640
Work type: Part time
Location: Harper College Main Campus (Palatine)
Categories: Student Worker
Salary: $9.00
Division: Provost
Department: Enrollment Services

Are you only able to hire Federal Work Study students?

Yes

Duties of Position

The One Stop Center Student Assistant is the first point of contact for students and visitors to Harper College serving as the welcoming point at the One Stop Center and Information Center.  Provide excellent customer service as well as general information and directions for Harper College. Assist students in-person, by phone, email and chat with basic questions about College procedures as well as how to perform transactions in My Harper (student portal) such as registering, checking on financial aid status, applying for scholarships and signing up for a payment plan. Make outbound calls to assist with recruitment, retention and completion efforts. Represent the One Stop at events and activities for new and continuing students that support enrollment related functions.  Serve as a “story teller” to other students about Harper and foster relationships that promote positive student experiences.

Provide support to One-Stop Center staff as well as assistance with special projects and events as needed.  Provide campus tours as needed.

Education Requirements

In order to apply for this position, you must be a current Harper College student, enrolled in at least six credits per semester (three for summer)

Experience Requirements

Some general office or customer service experience preferably in a fast-paced, high volume environment.  Excellent verbal and written communication skills.  Bilingual students are always needed but this is not a requirement of the job.

Schedule Information

Will determine schedule based on student's availability.  Must have some availability to work during the following hours:

   Sunday

Possibly some Sundays

   Monday

8am-7pm

   Tuesday

8am-7pm

   Wednesday

8am-7pm

   Thursday

8am-7pm

   Friday

8am-4:30p

   Saturday

Possibly some Saturdays

 

Maximum hours per week

 

 

20

 

Special Notes:

*A cover letter and resume may be directly attached to your application; however, this is not required.

*Please be sure to update your application each semester to reflect your new availability.

*Employment is contingent upon a Criminal Background Check for some positions

*Employment sponsorship is not available

 

Advertised: Central Daylight Time
Applications close:

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