Provides reception for the Center. Greets visitors, answers telephone, takes and distributes messages and provides information as appropriate.
Schedules and maintains appointments in scheduling software to facilitate 24/7 access to Orientation appointments in the Student Portal.
Supports college programs such as peak registration times, add/drop week, Hullabaloo and info nights. Duties include assisting students with scheduling and registration, providing input about new student processes, including financial aid and testing.
Assists in organizing Orientation programs for new students: check-in, scheduling rooms and/or organizing materials for advisor use.
Accesses, researches and prints student information from student systems for advisors.
Distributes students with resource materials as needed.
Tracks student contacts and monitors appointment and staffing availability and needs.
Processes student advising forms in Banner/BDMS related to assigning new students to a advisor for case management.
Requests materials for advising and orientation programs as needed.
Follows privacy and confidentiality guidelines with student record information.
Performs related duties as assigned or other special projects.