Schedule Information: TBD (daytime)
Hours Per Week: 29 hours per week
Benefits: Sick, Vacation & Holiday Pay; Harper Tuition Waivers and Professional Expense.
Working Conditions/Physical Requirements:
Work is primarily indoor and sedentary in nature. Evenings and Saturdays during peak times.
Provides general support to the Center for New Students at Harper College related to scheduling student appointments for Orientation and advising. Provides accurate and timely information related to new student programs and Orientation as well as general advising services. Answers questions about Orientation and advising to internal stakeholders. Provides high quality customer service to students, faculty and staff.
Provides reception for the Center. Greets visitors, answers telephone, takes and distributes messages and provides information as appropriate.
Schedules and maintains appointments in scheduling software to facilitate 24/7 access to Orientation appointments in the Student Portal.
Supports college programs such as peak time registration times, add/drop week, Hullabaloo and info nights. Duties include assisting students with scheduling and registration, providing input about new student processes, including financial aid and testing.
Assists in organizing Orientation programs for new students: check-in, scheduling rooms and/or organizing materials for advisor use.
Accesses, researches and prints student information from student systems for advisors.
Distributes transfer guides, major guides and informational packets. Provides students with other resource materials as needed.
Tracks student contacts and monitors appointment and staffing availability and needs.
Distributes, compiles and tallies comments from center, counselor and advisor evaluations.
Processes student advising forms in Banner/BDMS related to assigning new students to an advisor for case management
Requests materials for advising and orientation programs as needed.
Follows privacy and confidentiality guidelines with student record information.
Performs related duties as assigned.
Education Requirements: High school graduate or equivalent.
Experience Requirements: One year general office experience required. Knowledge of Word, Excel and Outlook. Experience using different technology/software platforms and familiarity with student systems preferred.
Application Review Date: Applications are accepted until the position is filled though priority will be given to applications received on or before: June 14, 2019
Required Documents: ***A resume and cover letter are required to complete the application process***
* Official transcripts required upon hire
* Employment is contingent upon Criminal Background Check.
* Employment sponsorship is not available.